Frequently Asked Questions
Product
Does the product look same as it looks on the website?
Yes, the products and fabrics are absolutely same as it is shown on the website. It’s our endeavor to make sure that we show the exact product on our website. However, some variations will be there due to light and device.
Do you have Banarasi saree with real zari? What is the cost?
Yes, we do have. The cost of such sarees varies because of the weaving techniques and fabric. For more options you can contact our fashion adviser at +91 88878 98984.
How do I preserve my Banarasi Silk Saree?
Since, all Banarasi silk sarees are handwoven and made of pure silk, needs a good care. Please watch this video to know how to preserve your Banarasi silk sarees in a right way. Click here - https://youtu.be/7xGcOKEQGIE
Do sarees come with blouse pieces?
Yes, all the sarees provided by Sacred Weaves, has the blouse piece included.
Do you make custom designed sarees?
We deal in handloom saree. It takes months to weave one saree. So we can not take custom orders.
How do I know if my saree is made using Cutwork or Kadhawa?
Kadhawa – It is the most laborious, sophisticated and intricate weaving technique. Using this technique, each motif is woven separately. Thus, when you look at a Kadhawa saree, it look similar from the both sides.
Cutwork – Unlike kadhawa, in this weaving technique, all the motifs are woven together. After the weaving is completed, all the silk threads from the backside are cut down.
How do I book a video call to see the product live?
It is a very simple process, all you need to do is, to contact our fashion advisor at +91 8887898984 or fill out this form - https://www.sacredweaves.com/pages/video-shopping
Do you stich blouses?
Yes, we do stich blouses. Please contact our fashion advisor for more details.
Yes, we do stich blouses. Please contact our fashion advisor for more details.
We have collated a few important and must-know facts about how identify a Pure Silk Banarasi Saree that you can read by clicking on the highlighted text.
Do you have a physical store?
Since we completely deal into online, we do not have any physical store. However, if someone wishes to see the product before buying, we do have an option of video shopping. Our corporate office is located in Mahmoorganj, Varanasi, India.
What is the dimension of a saree?
The length of the saree is 5.5 meters (excluding the blouse piece) and the width is 1.14 meters. The measurement might vary for few sarees because of the nature of the fabrics.
Shipping & Customs
Do you ship outside India?
We provide shipping across the world.
What are the shipping charges and delivery timelines for international orders?
Free Shipping within India is available. We offer free international shipping on orders above INR 25,000 except for Special Price, Suits, Dupattas & SW Gifts items.
If an item from the Special Price, Suits, Dupattas & SW Gifts is added to the order alongside the fresh one, international shipping charge of ₹3500 will be applicable irrespective of the total amount. For Lehenga, international shipping charges are ₹ 5000.
What are the shipping charges for India?
There are no shipping charges in India.
What happens if I miss my delivery?
In case you have missed your delivery, our courier partner will contact you again. Ideally, they make 3 attempts if the delivery is missed.
What are the costs for custom and import duties?
For all international orders, we ship on a Delivery Duty Paid (DDP) basis. This means all applicable import customs duties and taxes are prepaid by us, so you do not have to pay anything extra at the time of delivery.
In the rare case that your local authorities still charge a customs duty, we request you to kindly pay the amount to avoid delivery delays. Once paid, please share the payment receipt with us, and we will issue a store credit equivalent to the duty amount you have paid.
Order, payments, returns, cancellations, and refund
In what circumstances I can return my orders?
Only If the delivered product has some defect, you can raise a request to return your order. Exchanges due to a change in preference are accepted only within India and only if the saree has not undergone any customization. Such exchanges are processed in the form of store credit.
How do I get the refund of my order? What is the process?
Once we receive the product it will be examined by the quality team and if we find that the issues you have raised is correct, we will initiate the refund. It will take upto 7 to 10 working days to get it credited to your bank account.
Can I order without logging in to your website?
Yes, you can surely order without logging in to our website. But we recommend creating a login before you order so that you can get the details of any offer or announcement early in future.
What are payment methods for international customers?
Sacred Weaves provides multiple secure payment options like – Razorpay, Stripe, PayPal* and bank transfer.
Pre-orders & block request
Can I request to hold a saree and pay later?
We can hold a product for 24 hours.
What is the process of pre-orders?
To buy a pre-order product below are the guidelines –
•You must pay the whole amount in advance.
•Once we receive the payment, we will raise a request to the weaving department to make the saree for you. It will take upto 20 days for our weavers to complete the order. And then, it will take upto 10 working days to get this product delivered to you after we receive it at our end.
•In case of pre-order, the order cannot be canceled.
Common Questions
Where can I buy Pure Silk Banarasi sarees online?
At Sacred Weaves, of course. We are the part of a 100-year-old venture, that manufactures pure Banarasi silk saree. Hence, we are committed to deliver pure handloom Banarasi silk sarees with alluring designs.
Is Banarasi silk saree heavy?
The weight of a Banarasi Silk Saree totally depends on the the Zari work.
How many types of Banarasi Sarees are there? What ranges does Sacred Weaves offer?
Types of Banarasi sarees are depend on the fabrics such as – Georgette silk, Katan Silk, Tussar Silk, Organza Silk, Dupion silk, Moonga Silk, Tissue Silk and more. At Sacred Weaves you can find all of them with different design and varieties of colours.
Why Banarasi sarees are so famous and always in trend?
Banarasi sarees are famous because of their Handloom, Zari work made of either gold or silver and Pure natural silk. Handloom sarees has been the prime choice of royal families from centuries and Banaras happens to be the hub to produce handloom sarees. Handloom Banarasi sarees are so lustrous to go off the trend because of their royal appearance.
How can I clean my Banarasi saree at home?
The Banarasi sarees from sacred weaves are made of pure silk fabrics and are completely handwoven. Hence, instead of cleaning at home, we always recommend a dry cleaning from an expert.
Is silk stronger than cotton?
Silk is a natural, strong fiber that is more durable and can handle a huge amount of pressure. Cotton, too, is made of strong fiber but the durability is largely affected by the moisture.